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15 presentation set titled "What High Performing Organizations Know" tackles tough issues in performance management and
provides concepts, techniques, and methodologies to overcome all of
your performance management challenges.
Presentations cover the following topics:
- Aligning performance to organizational goals and objectives
- Performance baselining techniques
- Breaking down functional barriers within your organization
- Choosing the right business intelligence tools
- Developing metrics that drive decision making
- Developing and implementing scorecards and dashboards
- Developing and implementing SLAs (service level agreements)
- Gaining employee acceptance and getting them into a high performance mindset
- Identifying key processes
- Concepts of Lifecycle Performance Management
- The Organizational Performance and Best Practices Analysis
- The Performance Improvement Model
- Performance management best practices
- Why performance initiatives fail
*Products are delivered in PDF files.
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