Integrating Performance With Management Functions
Employee Management Functions
Employee Performance Management is the systematic process by which an organization involves its employees, as individuals and members of a group, in improving organizational effectiveness in the accomplishment of agency mission and goals. The Employee Performance Management process includes work and setting expectations, continually monitoring performance, developing the capacity to perform, periodically rating performance in a summary fashion, and rewarding good performance. Key management functions that have a great impact on employee performance management include HR management, workforce performance management, and customer satisfaction.
Organizational Management Functions
We're used to associating performance management for employees however, performance management applies to organizations, too, and is the premise of Lifecycle Performance Management. Organizational performance management includes recurring activities to establish organizational goals, monitor progress toward the goals, and make adjustments to achieve those goals more effectively and efficiently. Key management functions that have a deep impact on organizational performance management include strategic planning, project management, organizational development and change management.
Systems Management Functions
Systems performance management assists organizations with the increasing demands of maximizing value creation from technology investments, reducing risk from information technology, decreasing architectural complexity, and optimizing overall technology expenditures. Behind people, technology is the next critical factor in maximizing efficiency and organizational performance. Organizations of all sizes are using systems strategically to support profitable growth. Systems performance management includes maximizing technology and processes to improve service delivery in every area of the organization. Management functions that have a strong impact on systems performance are quality management, knowledge management, IT performance management and process improvement.