Performance Integration with Change Management

Actual performance improvement should be compared to the predicted improvement to assess the effectiveness of change.  This guide discusses managing your organization during its many changes throughout the 5 phases of Lifecycle Performance Management. 

Customer satisfaction is your organization’s level of performance through your customers, employees, and/or stakeholders perspective.  This process illustrates how performance management applies to customer satisfaction throughout the 5 phases of Lifecycle Performance Management.

Workforce performance management is a methodical process of analyzing the current workforce, determining future workforce needs, identifying the gap between the present and future, and implementing solutions so the organization can accomplish its mission, goals, and objectives.  Performance Integration with Human Resources illustrates how performance management supports the HR function throughout the performance lifecycle.

IT performance management includes maximizing technology to improve service delivery in every area of the organization.  Performance Integration with IT Management illustrates how performance management is managed across the  Lifecycle Performance Management phases

Performance Integration with Knowledge Management illustrates how Knowledge management refers to the guidelines, policies, and practices that an organization uses to create and transfer information to support the performance of the people in the organization.

Performance management directly relates to organizational development, since organizational development is primarily focused on improving the performance of organizations and the people within them.  The Organizational Development Integration Process bridges the performance and motivation of individuals to the overall strategic objectives.

Performance improvement is the concept of measuring the output of processes or procedures, then modifying the processes or procedures in order to increase the output, increase efficiency, or increase the effectiveness of the processes or procedures.  The Performance Improvement Integration Process illustrates how performance improvement can be applied to your processes.

Performance measurement is an area within the Project Management Institute’s Project Management Body of Knowledge (PMBOK).  It is the link between performance management and project management, where cost, schedule and scope performance are measured and monitored throughout each phase of the Project Lifecycle.

Performance measurement is a necessary instrument for quality management because in order to measure quality, you must first apply performance expectations and standards.  In the PMBOK, the performance measurement process group falls under the quality management knowledge area.  Performance Integration with Quality Management illustrates how performance management is applied in the quality process.

Performance Integration with Strategic Planning

Performance measurements allow executive management to gauge the effectiveness of the organizational strategic plan and determine how the budget and projects will be setup in the future.  The Strategic Planning Integration Process illustrates how performance management plays a role in strategic planning throughout the 5 phases of Lifecycle Performance Management.

Performance Integration with Workforce Management

Performance integration with workforce management is a methodical process of analyzing the current workforce, determining future workforce needs, identifying the gap between the present and future, and implementing solutions so the organization can accomplish its mission, goals, and objectives.