Customer Relationship Management Articles

Customer relationship management(CRM) is a widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support.

Top Ten Rules to Handle Your Customers Effectively

Customer Support is a basic methodology that helps the customers when ever they need any information or if they face any issues or any other requirement that the customer might have....

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Customer Service Jobs From Home

There are several companies that cater for BPO and provide Customer Service jobs to employees. Several call centers have risen and they provided lots of work for our country....

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Build Intern Business Relationship with your Customer

Customer support is all about building a strong business relationship with your customer. This is basic for every business. The existence of business could be analyzed with the customer support they offer. Not only the quality of product counts but also the good customer support gains more value....

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Giving Excellent Customer Service

Many people have started to work from the comfort of their own home. With the technology that we have available to us today working from home can be enjoyable and very lucrative....

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CRM Software and How It Can Benefit Your Company

So the question that you need to ask yourself is if you are not currently running a CRM software solution within your company can you afford to not be pro-active in 2010 and will your clients keep accepting a re-active rather than pro-active service?...

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How Do I Improve Customer Service?

In real life shopping you will be able to see your buyers right in the eye, gossip with them and thus empathize what they want, or direct them to a certain item....

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How Do You Find a Customer Service Work at Home Job?

People want to work at home for all kinds of reasons. They may want to save on childcare costs. They may want to avoid a commute. They may just feel most comfortable working from home....

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The Top Ways to Getting Repeat Customers and Referrals

Here I go over 6 ways to getting repeat customers and referrals for more revenue:...

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