Customer Relationship Management Articles

Customer relationship management(CRM) is a widely-implemented strategy for managing a company’s interactions with customers, clients and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and technical support.

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51 Tips to Have an Effective Live Chat Support
52 Avert the Trivial Mistakes in Customer Support
53 Making the Right Offer with Customer Loyalty Cards
54 Be Smart in Handling Irate Customer Calls
55 Customer Satisfaction is the Foundation to Build a Solid Business
56 3 Steps to Customer Intuition
57 A Happy Customer is a Repeat Customer
58 Benefits of Outsourcing Gaming Customer Support
59 Very Easy Ways To Improve Cutomer Relationship For Online Businesses
60 Ways Of Improving Customer Relationship To Make Them Lifers For Your Business
61 Creating Value for Your Online Customers
62 Being Present is a Gift to All: The Real Meaning of Real Time
63 How Your Attitude Affects Your Mortgage Customers
64 How to Get Your Customers Saying ‘Wow'
65 Einstein on Customer Service: E2=MC2
66 The Clock Starts Ticking - How Not to Clock Out with Waiting Customers
67 Establishing a Customer Loyalty Program
68 How to Build a Customer Focused Business
69 Customer Loyalty - The Key to Business Success
70 How Selling is Like Romance: Why Nurture Marketing Beats Cold Calling Any Day!
71 Vital Reasons for Improving Customer Relationship Right Now
72 How You Could Go About Improving Customer Relationship Right Away
73 The Myth of Treating People Fairly and Equally
74 Stay - Say - Pay
75 Does Your Car Know the Time?
76 Keeping Your Customers through Loyalty Marketing
77 How to Make Your Hospitality Customers Day
78 Excellent Ways for Improving Customer Relationship and Getting More Referrals
79 There Was a Fly in the Soup, But They Kept the Customer
80 7 Tips in Improving Customer Relationship for Your Business
81 Do You Keep the Customer When the Bread is Moldy?
82 Great and Effective Steps in Improving Customer Relationship at Far Lower Costs
83 Enhance Customer Service with Call Center Outsourcing
84 4 Top Tips In Improving Customer Relationship for Your Business
85 Improving Customer Experiences - Is It Still Important or Is Price the Only Thing that Matters?
86 Top Secrets About Pampering Loyal Customers for Improving Customer Relationship
87 Dealing with Difficult People
88 Make Customers Come Back - Winning Customer Retention Strategies
89 The Power of Questions to Attract Ideal Clients
90 Never Burn a Bridge
91 10 Reasons to Follow-Up with Prospects
92 What is Superior Service?
93 5 Quick and Easy Steps for Dealing with Nasty Customers
94 How to Build Strong Lasting Customer Relationships
95 Putting the Service Back in Customer Service
96 Customer Service - The Huge Gap Between Intention and Reality
97 Do You Have an Effective Follow-up Strategy?
98 Resistance - How to Handle It
99 Get the Customers Hooked on Your Product or Service
100 9 Ways to Connect with Your Customer

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